Question #6: What is the duration of your labor warranty and what does it cover?
A reputable roofing contractor will offer a labor warranty of between 3 and 5 years. Some offer even longer time frames than that. The labor warranty should cover any and all labor-related problems or mistakes for the entire period of the warranty. This would include improperly attached shingles, incorrectly installed flashings, failed county inspections, etc. Remember, storms or severe weather are outside the scope of most labor warranties, so you need to ask specific questions and make sure that all details of the labor warranty are in writing. If they are not already part of the terms and conditions section of the contract, ask to have them included on the contract somewhere.
Companies that are here from out of town chasing storms most likely won’t offer a very long warranty. That should be a red-flag for you. If you’re considering using an out-of-town roofing contractor make sure you completely understand the labor warranty and how you need to contact the company to get resolution if there are any warranty problems. By using a non-local roofer, even a good one, you are running a high risk of not being able to get help if you have a problem like detached shingles or post-job leaks. The best situation is to find a roofing contractor who has established roots in Colorado Springs.